201 Northlake Avenue, Suite 207, Ridgeland, MS 39157

​(f) 601-414-9486, (p) 601-366-4696

Nurse Practitioner Billing Policies

Privacy Policy
Text Messaging & Privacy

We respect your privacy. If you provide your phone number, we may use it to send appointment reminders and important updates related to your care.

We do not share, sell, or use your mobile information for marketing or promotional purposes.

We may share limited information with trusted service providers who help us deliver text messages (such as messaging platforms or customer support services), but only as necessary to provide this service.

Text messaging opt-in data and consent will not be shared with any third parties, except for trusted vendors that support our text messaging services.Type your paragraph here.


  • Healthcare billing is confusing, involving co-pays, co-insurance, usual and customary charges, prior authorizations, and allowable and deductibles.  Because every insurance plan is different and benefits vary from policy to policy within insurance companies, you are responsible for confirming that we are participating providers in your plan and that our services are covered. If you have questions regarding insurance coverage, please contact your insurance company directly. 


  • Payment is due at the time services are rendered.  That includes your co-pay, any outstanding deductible amount, any balance on the account, and any required testing or forms done during the appointment. Insurance companies require that you present your insurance card and pay the applicable co-payment at each visit. Information contained on your insurance card is necessary to assist us in filing a claim with your insurance company. If your co-payment is unclear or you have questions about your co-payment, please contact your insurance company for assistance.  If our fees are denied by your insurance company, payment may become your responsibility and is due upon receipt of a billing statement.


  • We welcome the opportunity to work with you on payment arrangements through one of our third-party vendors or through a payment plan.  If you are unable to pay your account balance in full, please contact us to set up a monthly payment plan. While we make every effort to resolve insurance issues, please remember that you are ultimately responsible for the cost of your health care. If arrangements are not made to satisfy an outstanding account balance, we may place your account with a collection agency, take legal action to obtain payment, and/or deny future services.


  • No-Show and Late Cancellation fees:  When you set up an appointment, you are reserving that provider’s time and, in the process, guaranteeing that you will be present for the appointment.  We cannot bill insurance for a missed appointment as there were no services rendered, therefore making the cost your responsibility.  If an appointment is canceled without 48 hours notice or an appointment canceled the same day, you will be charged $120-$290 to the card on file, depending on your provider. If you arrive late for your appointment (half way through or more) and have to be rescheduled, you will be charged $100.  


  • If you arrive late for your appointment, we will make every attempt to accommodate you, but we cannot guarantee that we will be able to do so. You may have to wait to be worked into your provider’s schedule, or your appointment may need to be rescheduled for another day.


  • A patient will incur a fee of up to $50, payable at the time of the request, for any lost prescriptions or unscheduled refills.​
  • Due to the increase in cost, using a credit or debit card will incur a 3% fee assessed.  Cash and check will not.  


Administrative fees will be assessed for the following forms*:

Report Prep or Forms             starting at         $50
Refills outside of appt            starting at         $25 (controlled substances = $50; urgent requests = $100 added)
Letters                                   starting at         $25
Phone Calls                            starting at         $50
Medical Records                     starting at         $25

*If your needs do not fall into one of the aforementioned categories, there will be an hourly fee assessed for administrative work done outside of a given appointment time.  

​SMS / Text Messaging Terms

Program Description
By opting in, you agree to receive text messages from our office. These messages may include appointment reminders and scheduling updates.

Message Frequency
Message frequency may vary depending on your appointments and communication needs.

Message & Data Rates
Standard message and data rates may apply.

Opt-Out Instructions
You can opt out of receiving text messages at any time by replying STOP to any message.

Help / Customer Support
For help, contact our office directly at:
📞 601-366-4696

Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.

Consent
Consent to receive text messages is not required as a condition of receiving treatment.